Mobile operators are abandoning the previously predominant model to subsidize handsets and to, in return, lock customers in on long contracts with elevated service fees.
The death of the model should be mourned by no one since end-users have been given choice and flexibility through a multitude of non-binding, cheaper and flexible service options with generous – or even unlimited – allowances. Operators have seen customer churn decrease as end-users hold onto their handsets longer. As a direct consequence, EBITDA margins have increased.
Investors might still complain about the revenue growth, but measured as percentage of revenue mobile carriers currently produce the best margins on record. Continue reading Carriers moved away from subsidizing handsets. Now they subsidize customers’ video consumption.
Analysis & go-to-market 2017
Preparing and presenting “How carriers are using Wi-Fi to boost their businesses” for attendees at the Wi-Fi World Congress Europe in The Hague 2 November.
The presentation covered:
- The latest stats on mobile data usage per country
- A reflection over what EU’s Roam Like at Home implementation has meant for Wi-Fi
- Stats on smartphones’ time distribution between Wi-Fi and cellular per country
- A comparison between fixed and mobile data usage
- The unlimited mobile data trend
- Three reasons why operator Wi-Fi still is relevant – video subsidisation, indoor coverage and cost
- Operator Wi-Fi deployment stats from around the world
- Wi-Fi stats from Hong Kong and Korea
- Key takeouts
The conference organisers summarised the presentation in this live post: LIVE from The Hague: The Wi-Fi vs. Mobile debate
If you’d like to see the full presentation, it has now been made available also on video: https://vimeo.com/242596226