Category Archives: Benchmarks

Nordic operator benchmark 2017

Benchmarks, 2017

For the fifth consecutive year: Comprehensive business benchmark including more than 600 KPIs covering revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality and innovation & growth – for 41 functions of mobile, fixed/cable and integrated operators – respectively. Continue reading Nordic operator benchmark 2017

TDC’s 4G traffic increased 240% in a year – thanks to these phones

TDC, the market-leading operator in Denmark, has provided us with anonymous data showing the average mobile data usage for the most frequently used phones and tablets.

tdc-oct-2016-usage-per-terminal-tefficient Continue reading TDC’s 4G traffic increased 240% in a year – thanks to these phones

In fiber, leadership is created with a shovel

Certain European incumbents are betting on that copper access will be sufficient for the future communication needs of households and smaller businesses.

But where most incumbents regard copper-based DSL technologies as a fallback for areas where fiber-to-the-home (FTTH) or fiber-to-the-building (FTTB) deployment isn’t financially feasible (or not yet rolled out), a few seem to be determined that copper is it. Continue reading In fiber, leadership is created with a shovel

Nordic operator benchmark 2016

Benchmarks, 2016Nordic flags

For the fourth consecutive year: Comprehensive business benchmark including more than 600 KPIs covering revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality and innovation & growth – for 41 functions of mobile, fixed/cable and integrated operators – respectively. Continue reading Nordic operator benchmark 2016

Nordic operators’ networks have no equal in speed. On 3G.

4G coverage is great as well – but 4G speeds are slowing

Having ran the Nordic operator benchmark four years in a row now we know that Nordic operators have world-leading network quality.

OpenSignalOpenSignal just issued its first State of Mobile Networks report covering the four Nordic countries Sweden, Denmark, Finland and Norway. Based on 34 million crowdsourced tests taken in Q1 2016, OpenSignal shows which country (and which operator in it) that has the best:

  • 4G coverage
  • 4G download speed
  • 3G download speed
  • Combined download speed
  • 4G latency
  • 3G latency

And it is a race of high standards and tight results. Continue reading Nordic operators’ networks have no equal in speed. On 3G.

German operators: We listened to your customers. Maybe you should too?

This innocent tweet – based on official statistics from the German and Finnish telecom regulators – has currently been read by more than 90 000 people:

Continue reading German operators: We listened to your customers. Maybe you should too?

“The best network” worth 6% of EBITDA

Wondered why American carriers spent so much effort and marketing dollars claiming and defending “the best mobile network” position lately?

It started with Verizon‘s balls commercial:

Continue reading “The best network” worth 6% of EBITDA

When your sub-brand takes over

Even though there are some high-profiled exceptions (Verizon, most of Vodafone Group and Free to mention three), few telcos are today trusting its ability to attract all customer segments – across consumer and business markets – with one single brand.

Subbrands2

Having one or several sub-brands has become the norm of a modern telco. In some cases, e.g. with KPN’s Telfort and TDC’s Telmore, sub-brands have been added as a result of acquisitions (often of a successful disruptive brand). In other cases, e.g. Orange’s Sosh or 3 Denmark’s Oister, telecos have themselves created the sub-brand – often with the intention to isolate the main brand from a new price fighter brand. Continue reading When your sub-brand takes over