Instant messaging and ad blocking – the new normal?

There has been a lot of talk – and increasing irritation – about pigeonholing, especially the younger (18 to 24 year olds), consumers to a tightly defined segment. Generalisations can be dangerous, especially for those companies that still primarily make the effort of engaging with their customers when they are buying something and spend most of their marketing dollars in digital and other forms of advertising.

Concert

But loyalty comes from understanding what makes your customers tick – and this knowledge can only be derived from active conversations with the community, regardless if they are Millennials or those labelled Generation X. Nevertheless, it is useful to understand broadly how the different consumer segments are behaving and what motivates them. But we’ll come back to this in a bit. Continue reading Instant messaging and ad blocking – the new normal?

USA and Finland surprise: High and quickly growing mobile data usage

This is a preliminary analysis – to the final version.

Which country had the highest mobile data usage in 2015? The fastest usage growth?

The lowest and highest revenue per Megabyte?

Usage vs rev per MB prel FY 2015 2

How does it affect usage? How are data-only and 4G LTE adoption rates affecting usage?

Find the answers to these mobile data usage and monetisation questions in tefficient’s 13th public analysis on the topic. Continue reading USA and Finland surprise: High and quickly growing mobile data usage

Wi-Fi Calling – read all about it…

Wi-Fi Calling is relatively new – and then, not really. In 2014, Apple’s launch of iOS 8 with embedded Wi-Fi Calling marked a milestone for voice calling with mobile devices, despite several years of Voice over Wi-Fi services in various guises preceding iOS 8.

Aptilo Networks – a leading provider of carrier-class systems to manage data services with advanced functions for authentication, policy control and charging – has released a White Paper titled “Seamless Next Generation Wi-Fi Calling”, which is written by Allan Greve of tefficient.

L_C898.tmp Continue reading Wi-Fi Calling – read all about it…

Nordic operators’ networks have no equal in speed. On 3G.

4G coverage is great as well – but 4G speeds are slowing

Having ran the Nordic operator benchmark four years in a row now we know that Nordic operators have world-leading network quality.

OpenSignalOpenSignal just issued its first State of Mobile Networks report covering the four Nordic countries Sweden, Denmark, Finland and Norway. Based on 34 million crowdsourced tests taken in Q1 2016, OpenSignal shows which country (and which operator in it) that has the best:

  • 4G coverage
  • 4G download speed
  • 3G download speed
  • Combined download speed
  • 4G latency
  • 3G latency

And it is a race of high standards and tight results. Continue reading Nordic operators’ networks have no equal in speed. On 3G.

German operators: We listened to your customers. Maybe you should too?

This innocent tweet – based on official statistics from the German and Finnish telecom regulators – has currently been read by more than 90 000 people:

Continue reading German operators: We listened to your customers. Maybe you should too?

“The best network” worth 6% of EBITDA

Wondered why American carriers spent so much effort and marketing dollars claiming and defending “the best mobile network” position lately?

It started with Verizon‘s balls commercial:

Continue reading “The best network” worth 6% of EBITDA

When your sub-brand takes over

Even though there are some high-profiled exceptions (Verizon, most of Vodafone Group and Free to mention three), few telcos are today trusting its ability to attract all customer segments – across consumer and business markets – with one single brand.

Subbrands2

Having one or several sub-brands has become the norm of a modern telco. In some cases, e.g. with KPN’s Telfort and TDC’s Telmore, sub-brands have been added as a result of acquisitions (often of a successful disruptive brand). In other cases, e.g. Orange’s Sosh or 3 Denmark’s Oister, telecos have themselves created the sub-brand – often with the intention to isolate the main brand from a new price fighter brand. Continue reading When your sub-brand takes over

Finland: The land of five thousand Megabytes

finland-1-450x320A year ago, we published “Finland: The land of three thousand Megabytes“. And it must have hit a nerve since it is – still today – one of our most read posts.

46% of Finnish SIMs are what the Finnish NRA calls “pay monthly subscribers with unlimited data“.

And when there are no caps or allowances hindering 46% of the Finnish devices to fully embrace mobile data, the usage growth continues: The average Finnish SIM consumed 90% more data in 2015 than in 2014.

Finland MBoU per operator 2015 2

Continue reading Finland: The land of five thousand Megabytes

Exclusively for our first 500 LinkedIn followers

We promised that when we reached 500 followers on LinkedIn, we would invite everyone for a fika – “the sweet secret to Swedish success”.

Time to deliver.

tefficient Fika 4 May 2016

Continue reading Exclusively for our first 500 LinkedIn followers

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