Analysis & Consulting, 2012
Presenting to a global audience of Comptel customers at their annual user group: “In the smartphone and quad-play era: Churn & retention costs have become toxic. Customer loyalty must be earned“
Analysis & Consulting, 2012
Presenting to a global audience of Comptel customers at their annual user group: “In the smartphone and quad-play era: Churn & retention costs have become toxic. Customer loyalty must be earned“