Analysis, 2013
Market-specific comparison of business results, strategy, differentiation and partnerships of operators – with the purpose of identifying the unique profiles of the operators active within certain country markets. Analysis based on public material.
Commissioned by Canonical, the company behind Ubuntu.
Analysis & Consulting, 2013
Which operators in the world have advanced the furthest in incorporating operator Wi-Fi – based on hotspots and/or homespots – into a solution to offload mobile data and enhance the mobility of Wi-Fi-only devices? Which are their figures? What are the strategies and drivers behind? How has monetisation been solved? Are strategies different for telcos, cellcos and cablecos?
How should we apply what’s happening elsewhere onto our local competitive context? What should we be prepared for?
tefficient was asked to prepare and faciliate a workshop – focusing on these questions – for key stakeholders within an international operator group.
Comprehensive business benchmark including a total of 129 KPIs covering revenue, OPEX, CAPEX, productivity, traffic load and network quality – with a peer group solely consisting of network sharing joint ventures.
Due to pre-agreed confidentiality requirements, the identities of participating JVs are fully anonymous.
The results demonstrate the value of the JV-specfic benchmark approach: Network sharing JVs have established cost and productivity levels that are elevated far beyond the obvious sharing effects. Also network quality levels are very high even though traffic load is higher. To improve further, JVs need to compare with their likes – other JVs – and not to regular mobile operators.
Analysis, 2013
Who are the operators with the most advanced vision for monetisation of big data? How have they positioned themselves and their products? Which ecosystem are they targeting? What are the actual opt-in and opt-out figures? How is the privacy issue dealt with? How much revenue is created so far?
These questions were answered in an analysis provided to a global provider of business support systems.
Benchmarks, 2013
Peer group consisting exclusively of primary data from Swedish, Finnish and Norwegian operators. Due to pre-agreed confidentiality requirements, the identities of the participating operators are fully anonymous.Comprehensive business benchmark including a total of 444 KPIs covering revenue, OPEX, CAPEX, productivity, customer distribution, performance, load, quality and innovation & growth – for 33 functions within a mobile operator.
The results demonstrate the value of a region-specific benchmark approach: Swedish, Finnish and Norwegian operators have global leadership in a wide array of business aspects and a global benchmark would therefore leave them without guidance on how to improve further. In contrast, the participating operators have got a great tool to improve their local competitiveness even further.
Analysis and Consulting, 2013
Analysis of operator business upsides and downsides when launching 4G LTE. Commissioned by Comptel. Live presentation of an extract of the analysis, titled “Pinpoint the right customers: LTE handsets in wrong hands will dilute margin” to Comptel’s customers at two occasions during MWC in Barcelona.
A special analysis, commissioned by Comptel was launched shortly after.
See this 1 minute video summary interview:
http://youtu.be/yK_5ExLSIIk
Comptel’s original blog: comptelblog.com/2013/02/is-there-an-monetization-upside-using-analytics-when-launching-lte/
Analysis, 2012
Market analysis covering differentiation parameters in commercial offers (throughput, allowance, service content, QoS, price), overage handling and traffic management policy for 17 operators in 5 key markets globally. Concluding what worked – and what didn’t. Resulting in comparative recommendations. Commissioned by an international operator group.
Benchmarks, 2012-14
Working with a DNA, Ncell and anonymous mobile operators to calulate their individual Efficiency Index according to the methodology developed by tefficient.
For some operators, some of the results are public and published on www.efficiency-index.com.
Analysis & Consulting, 2012
Presenting to a global audience of Comptel customers at their annual user group: “In the smartphone and quad-play era: Churn & retention costs have become toxic. Customer loyalty must be earned“
Analysis, 2012
Covering market regulation, operators’ strategies, differentiation, initiatives and business results of all fixed and converging operators in a certain tier 1 country. Resulting in comparative recommendations. Commissioned by an international operator group.