Category Archives: Nordic

Assessment of Norwegian mobile and fixed broadband revenues in a Nordic context 2025

Reference: Analysis, 2025

Norway’s Ministry of Digitalisation and Public Governance published an analysis on 6 March 2026 commissioned from Tefficient in 2025.

Image credit: Adobe Firefly

This analysis builds on two previous standalone analyses for mobile and fixed broadband that have been issued four times since 2021, although with less detailed analysis. It focuses on comparing revenues derived from subscribers and assessing selected value-for-money metrics across the four Nordic markets – Norway, Denmark, Sweden, and Finland – for the period up to June 2025.

In addition, the analysis compares market concentration and reviews the financial results of the main mobile and fixed broadband providers.

    The analysis can be downloaded from the Norwegian government’s homepage and is written in English.

    Commissioned by Norway’s Ministry of Digitalisation and Public Governance.

    Nordic survey of cybersecurity and cloud services included or sold with mobile and fixed broadband

    Reference: Analysis, 2025

    This report, commissioned by the Norwegian Communications Authority (Nkom), compares cybersecurity and cloud storage services offered by mobile and fixed broadband providers in the four Nordic countries Norway, Denmark, Sweden, and Finland. It focuses on the consumer market.

    In recent years, it has become increasingly common for telecom providers to include or sell cybersecurity and cloud services alongside mobile and fixed broadband subscriptions. This report compares the scope and features of such services across the Nordic countries. It also examines how these services are sold — whether they are included in all subscriptions, in selected subscriptions, or sold as add-ons.

    The report also compares pricing: Are some providers more plentiful in bundling cybersecurity and cloud services with their mobile and fixed broadband subscriptions? What is the estimated market value of such
    services when included? Could this help explain price differences within Norway and between Norway and its Nordic neighbours?

    Continue reading Nordic survey of cybersecurity and cloud services included or sold with mobile and fixed broadband

    Assessment of Norwegian mobile revenues and fixed broadband pricing in a Nordic context – 2024

    Reference: Analysis, 2024

    Norway’s Ministry of Digitalisation and Public Governance today published two analyses commissioned from Tefficient.

    The conclusion is summarised (in Norwegian) in a press release from the Ministry.

    Both analyses are very comprehensive and compare Norway to the three fellow Nordic countries Denmark, Sweden, and Finland. It means that they are highly interesting not just for the industry and policy makers in Norway, but in all four countries.

    An example graph from the fixed analysis shows how the average monthly subscription fee compares between different plans with different maximum download throughput:

    The average monthly subscription fee during the first 5 years of a fixed broadband contract, measured in purchasing power parity adjusted Norwegian kroner. Each dot represents an actual consumer offer. In total 6500 offers across 385 addresses were documented.
    Continue reading Assessment of Norwegian mobile revenues and fixed broadband pricing in a Nordic context – 2024

    Seven signs that competition in Nordic telco is cooling down

    The Q3 results just reported by Telia Company, Telenor, Tele2, 3 Scandinavia and Elisa show that it’s quite difficult not to be successful as a Nordic telco today.

    Revenue and ARPU is growing. OPEX grows too, but slower than the revenue, so the EBITDA margins are increasing. Churn is decreasing. CAPEX is in decline. More cash is being generated.

    We have identified seven signs that competition in cooling down in Nordic telco.

    Sign 1. Mobile ARPU grows

    Let’s start with Norway. The reported blended mobile ARPU has quite steadily increased for the two MNOs that still report it. For Telenor it grew 4% year-on-year to Q3 2023. For Telia it grew 3%.

    Figure 1. Mobile ARPU, Norway (source data: operator reports)

    In Sweden, the ARPU development has been a bit more dramatic than in Norway. Three players, first 3, then Telenor and the B2B side of Tele2, witnessed their ARPUs going down from 2018 to the first half of 2021. A corona effect, you might say. Not really; it started before corona started (Q1 2020) and compare with Telia who could keep their ARPU steady or even increase it when 3, Telenor and Tele2 B2B seemingly fought a battle on price.

    Continue reading Seven signs that competition in Nordic telco is cooling down

    Who has the best mobile network in the Nordics – 2023?

    Opensignal’s Global Mobile Network Experience Awards 2023 again showed that the mobile networks of Sweden, Finland – and especially Norway and Denmark – provide some of the best experiences in the world. Some Nordic operators are even top ranked in Opensignal’s 5G Global Mobile Network Experience Awards.

    But there are several companies – some with global, some with local ambitions – that offer their take on who has the best mobile network. To differentiate, providers define different metrics and use different methodologies. Rather than boring you with those, we have compiled a cross-case table naming the winner per each metric across three global network experience specialists: Opensignal (now having merged with Tutela), Ookla Speedtest and umlaut.

    We have included the latest overall or 5G-specific tests made public in Q4 2022 or 2023.

    The named winner per metric in the latest mobile network performance tests performed in Q4 2022 or 2023 by Opensignal, Ookla Speedtest and umlaut. All source links are available at the end of this blog.
    Continue reading Who has the best mobile network in the Nordics – 2023?

    Assessment of Norwegian mobile and fixed broadband pricing in a Nordic context – 2023

    Reference: Analysis, 2023

    Norway’s Ministry of Local Government and Regional Development last week published two analyses commissioned from Tefficient.

    The conclusion is summarised (in Norwegian) in a press release from the Ministry.

    Both analyses are quite comprehensive and compare Norway to the three fellow Nordic countries Denmark, Sweden and Finland. It means that they are highly interesting not just for the industry and policy makers in Norway, but in all four countries.

    An example graph from the fixed analysis:

    Since the Ministry has made both analyses available for public download, you can access them directly and for free from here:

    Continue reading Assessment of Norwegian mobile and fixed broadband pricing in a Nordic context – 2023

    Nordic operator benchmark 2023: A decade of excellence

    Reference: Benchmarks, 2023

    In its tenth year, our comprehensive business benchmark raised the standard with an extensive range of 964 key performance indicators (KPIs). Covering crucial areas such as revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality, and innovation & growth, this benchmark caters to 53 functions across mobile, fixed, and integrated operators.

    Exclusively sourced from leading Swedish, Finnish, Norwegian, and Danish operators, the peer group data is of the highest quality. To honor pre-agreed confidentiality requirements, participating operators remain anonymous, safeguarding the privacy of their data.

    Tefficient’s benchmark has earned the reputation of being the industry’s best-kept secret. However, its outstanding value has enticed a couple of new participants this year, joining the returning operators who actively rely on the benchmark to drive continuous improvement.

    Continue reading Nordic operator benchmark 2023: A decade of excellence

    Nordic operator benchmark 2022

    Reference: Benchmarks, 2022

    For the ninth year: Comprehensive business benchmark with 895 KPIs covering revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality and innovation & growth – for 53 functions of mobile, fixed and integrated operators.

    Peer group data exclusively from Swedish, Finnish, Norwegian and Danish operators. Due to pre-agreed confidentiality requirements, participating operators are anonymous (and of course their data).

    The results demonstrate the value of a region-specific benchmark approach: Nordic operators have global leadership in a wide array of business aspects and a global benchmark would therefore leave them without guidance on how to improve further. In contrast, participating operators now have a great tool to improve their local competitiveness even further.


    As every year, the Nordic operator benchmark will be enhanced further based on input from participants. It will run again in January 2023. Read more about the benchmark here.

    Assessment of Norwegian mobile and fixed broadband pricing in a Nordic context – 2022

    Reference: Analysis, 2022

    Norway’s Ministry of Local Government and Regional Development yesterday published two analyses commissioned from Tefficient.

    The conclusion is summarised (in Norwegian) in a press release from the Ministry: https://www.regjeringen.no/no/aktuelt/norske-mobilpriser-er-fortsatt-hoye-i-nordisk-sammenheng/id2909632/

    Both analyses are quite comprehensive and compare Norway to the three fellow Nordic countries Denmark, Sweden and Finland. It means that they are highly interesting not just for the industry and policy makers in Norway, but in all four countries.

    Sample graph from the mobile report
    Sample graph from the fixed broadband report

    Since the Ministry has made both analyses available for public download, you can access them directly and for free from here:

    Assessment of Norwegian mobile revenues in a Nordic context – 2022

    Assessment of Norwegian fixed broadband pricing in a Nordic context – 2022

    The analyses are one-year-later updates of the original analyses that provided input to the government’s white paper to the Norwegian Parliament titled “Vår felles digitale grunnmur — Mobil-, bredbånds- og internettjenester“. See Tefficient’s reference from last year:

    Commissioned by Norway’s Ministry of Local Government and Regional Development.

    Who has the best mobile network in the Nordics?

    Opensignal’s Global Mobile Network Experience Awards 2022 showed that the mobile networks of Sweden, Finland – and especially Norway and Denmark – provide some of the best experiences in the world.

    But there are many companies – some with global, some with local ambitions – that offer their take on who has the best mobile network. To differentiate, providers define different metrics and use different methodologies. Rather than boring you with those, we have compiled a cross-case table naming the winner per each metric across four global network experience specialists: Opensignal, Tutela, Ookla Speedtest and umlaut.

    We have included the latest overall or 5G-specific tests made public in 2021 or 2022.

    Continue reading Who has the best mobile network in the Nordics?