Benchmarks, 2012-14
Working with a DNA, Ncell and anonymous mobile operators to calulate their individual Efficiency Index according to the methodology developed by tefficient.
For some operators, some of the results are public and published on www.efficiency-index.com.
Analysis & Consulting, 2012
Presenting to a global audience of Comptel customers at their annual user group: “In the smartphone and quad-play era: Churn & retention costs have become toxic. Customer loyalty must be earned“
Analysis, 2012
Covering market regulation, operators’ strategies, differentiation, initiatives and business results of all fixed and converging operators in a certain tier 1 country. Resulting in comparative recommendations. Commissioned by an international operator group.
Analysis & Consulting, 2012
Providing a global provider of business support systems with an in-depth analysis of the strategy and business result of a certain global operator group – covering their global operation, but also 8 key country markets including competing operators. Identifying areas of strategic alignment and business development opportunities.