Category Archives: Analysis

Quad-play: A competitive necessity?

quad signTriggered by Vodafone’s 7,7 BEUR cash offer for cableco Kabel Deutschland and the emphasis Vodafone has put on communicating the importance of being able to offer quad-play (fixed broadband, TV, voice and mobile) in the German market, the question has to be asked: Isquad-play a competitive necessity?

This analysis compares data from operators that have taken the quad-play road: Orange France, SFR, Movistar Spain, Virgin Media, Swisscom, TDC and Orange Poland.

Their take-up might be impressive – driven by significant discounts – but what effect has it had on customer loyalty?

Download analysis: tefficient public industry analysis 9 2013 Multi-play

Why operators should refrain from handset sales

Teeter signThe first mobile operators have already reached the tipping point where handset revenue exceeds service revenue. The only reason why the average handset revenue isn’t higher than 14% of total revenue is subsidisation: Handset cost averagely stands for 30% of operator OPEX.

The increase in handset sales is bad news for the EBITDA margin of operators. Even with a positive gross margin on handset sales, total EBITDA margin is diluted. The issue is deeper than handset subsidisation: Even when at its best, handset retail is a low margin business. Should operators opt-out?

Download analysis: tefficient public efficiency analysis 3 2013 Handset sales

Guest speaker at Comptel’s MWC stand 2013

Analysis and Consulting, 2013

Comptel MWC presentationAnalysis of operator business upsides and downsides when launching 4G LTE. Commissioned by Comptel. Live presentation of an extract of the analysis, titled “Pinpoint the right customers: LTE handsets in wrong hands will dilute margin” to Comptel’s customers at two occasions during MWC in Barcelona.

A special analysis, commissioned by Comptel was launched shortly after.

See this 1 minute video summary interview:

http://youtu.be/yK_5ExLSIIk

Comptel’s original blog: comptelblog.com/2013/02/is-there-an-monetization-upside-using-analytics-when-launching-lte/

Monetising data traffic: International implementations and outcome

Analysis, 2012

Market analysis covering differentiation parameters in commercial offers (throughput, allowance, service content, QoS, price), overage handling and traffic management policy for 17 operators in 5 key markets globally. Concluding what worked – and what didn’t. Resulting in comparative recommendations. Commissioned by an international operator group.

Comparative strategy and business result analysis of a global operator group

Analysis & Consulting, 2012

Providing a global provider of business support systems with an in-depth analysis of the strategy and business result of a certain global operator group – covering their global operation, but also 8 key country markets including competing operators. Identifying areas of strategic alignment and business development opportunities.