Reference: Analysis, 2024

The Hellenic Telecommunications & Post Commission, EETT, functions as Greece’s national regulatory authority for telecommunications.

In response to EETT’s request, Tefficient has conducted an extensive benchmark analysis, focusing on value for money for fixed broadband and telephony services, spanning twelve EU countries: Croatia, Denmark, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, and Spain.

While the primary focus of the benchmark is on Greece, its insights provide valuable perspectives for the telecommunications industry in the remaining eleven countries.

Key conclusions for Greece include:

Greece’s fixed broadband technology mix is one of the least advanced among its peers, with the slowest median download speed and the lowest share of subscriptions offering 100 Mbit/s or higher. Data usage per subscriber is also below the peer group median. Reflecting this, Greek broadband customers pay the least on average.

However, Greece shows promise, with the fastest growth in both the share of high-speed subscriptions and data usage among the peer group countries.

In contrast, Greek fixed telephony users pay above the median monthly amount, but also have the highest voice usage, resulting in a below-median revenue per minute.

While voice usage is declining due to a shift towards mobile and online alternatives, the rate of decline in Greece is slower than the peer group median.

Overall, Greece’s value-for-money position aligns with the more-for-more approach.

Several selected example graphs are presented below.

EETT has commissioned this analysis, and made it available for download in English at the bottom of this page.