Category Archives: Netherlands

Analysis, Belgium, CAPEX, Denmark, Finland, France, FTTx, Germany, Netherlands, Norway, OPEX, References, Sweden, UK

Benchmarking fibre pricing in Denmark with eight other European countries

Fiberalliancen is a trade association for companies that own, operate and use fibre networks in Denmark. It is a part of Green Power Denmark.

For the second time (the first analysis was done in 2021), Tefficient has performed a comprehensive fibre broadband pricing benchmark covering nine European markets: Denmark, Sweden, Norway, Finland (new since 2021), Germany, the Netherlands, Belgium, the UK and France.

As part of a press release, Fiberalliancen makes Tefficient’s analysis publicly available. Download it from the right ‘Links’ column. It’s in English.

The release concludes that:

  • Denmark has some of the lowest consumer prices for both new and existing fibre connections. Only French consumers generally get a better deal than Danish consumers.
  • Danish consumer prices – both for new and existing connections – have overall fallen from 2021 to 2022. This is only seen in Denmark and the UK.
  • According to Ookla, Denmark has the fastest median broadband download speeds among the countries included in the comparison.

Tefficient’s approach has been thorough and the results are presented in a set of graphs like below.

Example graph from the analysis showing the total 2-year fee for the new build fibre case. The red trend line highlights Denmark’s position.
Continue reading Benchmarking fibre pricing in Denmark with eight other European countries →
Analysis, Belgium, Denmark, France, FTTx, Germany, Netherlands, Norway, References, Sweden, UK

Benchmarking fibre broadband pricing in Denmark with Sweden, Norway, Germany, The Netherlands, Belgium, the UK and France

Dansk Energi (Danish Energy) is a business and interest organisation for energy companies in Denmark. These companies spearheaded the rollout of fibre networks in Denmark.

In a press release, Dansk Energi concludes that Denmark has among the lowest prices on fibre broadband in Europe. That conclusion is based on a comprehensive price benchmark performed by Tefficient – a benchmark which Dansk Energi has made public. Open the press release and download the benchmark in the “Dokumenter” area highlighted below.

Continue reading Benchmarking fibre broadband pricing in Denmark with Sweden, Norway, Germany, The Netherlands, Belgium, the UK and France →
Analysis, Belgium, Churn, Fixed-mobile convergence, France, FTTx, Go-to-market, Netherlands, Portugal, References, Spain, Sweden, Switzerland, TV, UK

European FMC propositions and outcome

Analysis & Go-to-market, 2020

How have operators introduced fixed-mobile convergent plans in Europe’s most advanced markets France, Spain, Portugal, Belgium, Switzerland, the Netherlands – and in emerging FMC markets like the UK and Sweden? How – and how quickly – did competition react?

Using facts: What is the take-up of these FMC plans? How have the FMC introductions affected mobile and fixed market share, customer churn, acquisition & retention cost, demand for fibre and TV – and revenue and margin?

How do you avoid making FMC a discount-centric thing? How have the best FMC propositions been put together and how have they been marketed? Is there a way to leverage content and exclusivity?

Is 5G changing FMC?

Continue reading European FMC propositions and outcome →
4G LTE, Blog, CAPEX, Finland, France, Germany, Italy, Netherlands, Network sharing JVs, Norway, Poland, Spain, Sweden, UK

European 4G – mission accomplished?

Look at the graph below. It should satisfy mobile end-users, operators, regulators, politicians and equipment suppliers.

It shows that all operators have improved 4G coverage to the extent that they all (well almost) reach above 90% of the population by the end of June.

Mission accomplished then? Continue reading European 4G – mission accomplished? →

4G LTE, Blog, Churn, Denmark, Finland, Netherlands, Network sharing JVs, Norway, SAC and SRC, Sweden, US

“The best network” worth 6% of EBITDA

Wondered why American carriers spent so much effort and marketing dollars claiming and defending “the best mobile network” position lately?

It started with Verizon‘s balls commercial:

Continue reading “The best network” worth 6% of EBITDA →

Blog, Denmark, France, Netherlands, sub-brands, Sweden, US

When your sub-brand takes over

Even though there are some high-profiled exceptions (Verizon, most of Vodafone Group and Free to mention three), few telcos are today trusting its ability to attract all customer segments – across consumer and business markets – with one single brand.

Subbrands2

Having one or several sub-brands has become the norm of a modern telco. In some cases, e.g. with KPN’s Telfort and TDC’s Telmore, sub-brands have been added as a result of acquisitions (often of a successful disruptive brand). In other cases, e.g. Orange’s Sosh or 3 Denmark’s Oister, telecos have themselves created the sub-brand – often with the intention to isolate the main brand from a new price fighter brand. Continue reading When your sub-brand takes over →

Blog, Fixed-mobile convergence, France, Netherlands, Spain

Is KPN dedicating itself to a saturating market?

KPN signAt KPN’s Capital Market Day, arranged at the Rijksmuseum today, several executives of KPN stated:

“Households are at the center of our strategy”

And it’s not so difficult to understand why. Continue reading Is KPN dedicating itself to a saturating market? →

Blog, Churn, Netherlands, TV

Ziggo/Vodafone: Decouple broadband, start to invest – to stop customer outflow

vodafone-logoIn Europe, we woke up with the news that Vodafone and Liberty Global had agreed to merge their Dutch operations Vodafone and Ziggo.

Less than two weeks ago, Telenet, Liberty Global’s affiliate in Belgium, got a green light from the European Commission to buy the mobile operator BASE from KPN. So already before today, Liberty took a major step in the mobile direction.

Read the original commentary on what this means for Europe

Vodafone, on its part, has demonstrated an appetite for cablecos: In 2013, it began acquiring Kabel Deutschland and in 2014 it acquired Ono in Spain. Continue reading Ziggo/Vodafone: Decouple broadband, start to invest – to stop customer outflow →

Analysis, Belgium, Canada, Churn, data monetisation, Fixed-mobile convergence, Japan, mobile data usage, Netherlands, Nonstop retention®, SAC and SRC, Sweden, Switzerland, Taiwan, Wi-Fi

Wi-Fi – the last piece of the customer retention puzzle?

Why should an operator complement their customers’ experience of mobile data with Wi-Fi? To improve customer loyalty?

puzzle2

Wi-Fi is a positively loaded term for many users – which speaks for using it as a retention tool. But are there operators that successfully reduce churn – without using more on customer retention – by having Wi-Fi included in their mobile propositions? Continue reading Wi-Fi – the last piece of the customer retention puzzle? →

Austria, Belgium, data monetisation, Denmark, Finland, France, Germany, Netherlands, Norway, Sweden, Switzerland, UK

What buys you a load of data in Finland, France & Denmark, buys you nothing in Belgium & Switzerland

How much mobile services do you get for 20 EUR?

For 25? 30? 35? 40 EUR?

We have compared the service prices of all mobile operator brands in eleven countries: Germany, the UK, France, the Netherlands, Belgium, Sweden, Austria, Switzerland, Denmark, Finland and Norway.

And Europe is divided. Continue reading What buys you a load of data in Finland, France & Denmark, buys you nothing in Belgium & Switzerland →