Reference: Benchmarks, 2026


Born in 2013 and developed since, Tefficient’s comprehensive telco business benchmark delivered in 2026 as heavyweight operators across the Nordic participated – but also, for the first time with its own unique peer group, heavyweight operators from the three Baltic countries.
All participating operators have now been through comprehensive and tailored presentations of their 987 key performance indicators (KPIs) resulting in Tefficient’s operator-specific recommendations. Covering crucial areas such as revenue, operating costs, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality, and innovation & growth, this benchmark caters to 53 functions across mobile, fixed, and integrated operators.
Continue reading Yet another Nordic operator benchmark in 2026 – and the first-ever Baltic operator benchmark



Two years ago, telcos were still proudly reporting their progress in utilisation of their own public Wi-Fi hotspots for cost efficient offloading of mobile data. Public Wi-Fi was also positioned as an investment in a better customer experience – especially in public indoor environments. Telcos that were late with 4G – such as in Taiwan and Belgium – could utilise their public Wi-Fi to bridge the transition from 3G to 4G.