Category Archives: Denmark

Who has the best network in the Nordics?

There are several ways to measure network performance and the results of published tests can therefore differ.

Mobile operators have a tendency to criticise test results when they have lost and promote results when they have won.

An example of this is the recent drivetest by Connect Magazine in Switzerland as performed by P3 Group. Whereas Salt seems furious – the CEO-commented release is an interesting read – Sunrise uses the results in its marketing.

Who will be the first operator – anywhere – to complain about a test methodology after having won?

What differs even more than the network test results is the perception of network quality. For an operator it is much more important that its customers are having the perception of the best network than actually having the best network. Continue reading Who has the best network in the Nordics?

Nordic operator benchmark 2017

Benchmarks, 2017

For the fifth consecutive year: Comprehensive business benchmark including more than 600 KPIs covering revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality and innovation & growth – for 41 functions of mobile, fixed/cable and integrated operators – respectively. Continue reading Nordic operator benchmark 2017

TDC’s 4G traffic increased 240% in a year – thanks to these phones

TDC, the market-leading operator in Denmark, has provided us with anonymous data showing the average mobile data usage for the most frequently used phones and tablets.

tdc-oct-2016-usage-per-terminal-tefficient Continue reading TDC’s 4G traffic increased 240% in a year – thanks to these phones

Nordic operator benchmark 2016

Benchmarks, 2016Nordic flags

For the fourth consecutive year: Comprehensive business benchmark including more than 600 KPIs covering revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality and innovation & growth – for 41 functions of mobile, fixed/cable and integrated operators – respectively. Continue reading Nordic operator benchmark 2016

Nordic operators’ networks have no equal in speed. On 3G.

4G coverage is great as well – but 4G speeds are slowing

Having ran the Nordic operator benchmark four years in a row now we know that Nordic operators have world-leading network quality.

OpenSignalOpenSignal just issued its first State of Mobile Networks report covering the four Nordic countries Sweden, Denmark, Finland and Norway. Based on 34 million crowdsourced tests taken in Q1 2016, OpenSignal shows which country (and which operator in it) that has the best:

  • 4G coverage
  • 4G download speed
  • 3G download speed
  • Combined download speed
  • 4G latency
  • 3G latency

And it is a race of high standards and tight results. Continue reading Nordic operators’ networks have no equal in speed. On 3G.

“The best network” worth 6% of EBITDA

Wondered why American carriers spent so much effort and marketing dollars claiming and defending “the best mobile network” position lately?

It started with Verizon‘s balls commercial:

Continue reading “The best network” worth 6% of EBITDA

When your sub-brand takes over

Even though there are some high-profiled exceptions (Verizon, most of Vodafone Group and Free to mention three), few telcos are today trusting its ability to attract all customer segments – across consumer and business markets – with one single brand.

Subbrands2

Having one or several sub-brands has become the norm of a modern telco. In some cases, e.g. with KPN’s Telfort and TDC’s Telmore, sub-brands have been added as a result of acquisitions (often of a successful disruptive brand). In other cases, e.g. Orange’s Sosh or 3 Denmark’s Oister, telecos have themselves created the sub-brand – often with the intention to isolate the main brand from a new price fighter brand. Continue reading When your sub-brand takes over

40k unique visitors last twelve months – here’s what’s popular

Not counting social media activity – LinkedIn and Twitter – tefficient had 40 000 unique visitors at tefficient.com and nonstopretention.com in the last twelve months.

Here’s what you read the most (click to enlarge): Continue reading 40k unique visitors last twelve months – here’s what’s popular

Crowdsourced 4G experience: Benchmarking Nordic operators

OpenSignalThe mobile network performance crowdsourcer OpenSignal published its latest State of LTE report today. This time it’s based on data samples from 357924 mobile users who have OpenSignal’s app on their Android devices. The network performance data isn’t just gathered when users actively do a measurement; it’s collected all the time and the number of samples are therefore hundreds of millions. The stats thus better represent the normal behavioural patterns of users when it comes to time and location. The data is collected during the fourth quarter of 2015. Continue reading Crowdsourced 4G experience: Benchmarking Nordic operators

Denmark – 5 months after the non-merger

Telenor Telia heart2On 11 September 2015, Telia and Telenor announced that they had been unsuccessful in reaching an agreement with the EU Commission for Competition concerning a merger of the two operators in Denmark, which was announced 9 months earlier on 3 December 2014.

The concerns from EU presumably centered around a weakened competitive market in Denmark if Telia and Telenor were allowed to merge. As a background, the two companies had already merged their networks into a common JV called TT-Netværket.

So what has happened since – it has now been 5 months or so since the news about the failed merger? So you know what to expect in e.g. the UK and in Italy if the mobile mergers won’t be approved there. Continue reading Denmark – 5 months after the non-merger