Reference: Benchmarks, 2023

In its tenth year, our comprehensive business benchmark raised the standard with an extensive range of 964 key performance indicators (KPIs). Covering crucial areas such as revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality, and innovation & growth, this benchmark caters to 53 functions across mobile, fixed, and integrated operators.
Exclusively sourced from leading Swedish, Finnish, Norwegian, and Danish operators, the peer group data is of the highest quality. To honor pre-agreed confidentiality requirements, participating operators remain anonymous, safeguarding the privacy of their data.
Tefficient’s benchmark has earned the reputation of being the industry’s best-kept secret. However, its outstanding value has enticed a couple of new participants this year, joining the returning operators who actively rely on the benchmark to drive continuous improvement.
Continue reading Nordic operator benchmark 2023: A decade of excellence