Analysis & Go-to-market, 2016
Developing a model for calculation and visualisation of operator market share trends in a specific country market. Continue reading Market share calculations for a country market
Category Archives: Consulting
German operators: We listened to your customers. Maybe you should too?
This innocent tweet – based on official statistics from the German and Finnish telecom regulators – has currently been read by more than 90 000 people:
Finland, with 5.5M people, overtook Germany (with 80M) in total mobile data traffic in 2015. pic.twitter.com/fOZnEiIrLd
— Tefficient 🚥 (@tefficient) May 20, 2016
Continue reading German operators: We listened to your customers. Maybe you should too?
Finland: The land of five thousand Megabytes
A year ago, we published “Finland: The land of three thousand Megabytes“. And it must have hit a nerve since it is – still today – one of our most read posts.
46% of Finnish SIMs are what the Finnish NRA calls “pay monthly subscribers with unlimited data“.
And when there are no caps or allowances hindering 46% of the Finnish devices to fully embrace mobile data, the usage growth continues: The average Finnish SIM consumed 90% more data in 2015 than in 2014.
Continue reading Finland: The land of five thousand Megabytes
40k unique visitors last twelve months – here’s what’s popular
Not counting social media activity – LinkedIn and Twitter – tefficient had 40 000 unique visitors at tefficient.com and nonstopretention.com in the last twelve months.
Here’s what you read the most (click to enlarge): Continue reading 40k unique visitors last twelve months – here’s what’s popular
Is KPN dedicating itself to a saturating market?
At KPN’s Capital Market Day, arranged at the Rijksmuseum today, several executives of KPN stated:
“Households are at the center of our strategy”
And it’s not so difficult to understand why. Continue reading Is KPN dedicating itself to a saturating market?
Quad-play – a growth engine?
Quad-play isn’t new: Five and a half years have elapsed since Orange launched its converged product Open in France in August 2010. It’s soon been three and a half years since Telefónica launched Movistar Fusión in Spain in October 2012.
Telefónica and Orange are quarter after quarter showing investors and analysts figures that show great take-up of these converged services. Continue reading Quad-play – a growth engine?
Denmark – 5 months after the non-merger
On 11 September 2015, Telia and Telenor announced that they had been unsuccessful in reaching an agreement with the EU Commission for Competition concerning a merger of the two operators in Denmark, which was announced 9 months earlier on 3 December 2014.
The concerns from EU presumably centered around a weakened competitive market in Denmark if Telia and Telenor were allowed to merge. As a background, the two companies had already merged their networks into a common JV called TT-Netværket.
So what has happened since – it has now been 5 months or so since the news about the failed merger? So you know what to expect in e.g. the UK and in Italy if the mobile mergers won’t be approved there. Continue reading Denmark – 5 months after the non-merger
34 petabytes of zero-rated video streamed since launch of Binge On
Mid November last year, T-Mobile USA launched its 10th uncarrier initiative, Binge On. It has been the most controversial uncarrier launch so far.
Why? Binge On zero-rates commercial video services – so that T-Mobile customers can watch as much as they like without emptying their data bucket. The trade-off? Video streams are slowed down to about 1.5 Mbit/s which means that image quality suffers – which is visible, but perhaps not on smaller screens like smartphones and tablets. Continue reading 34 petabytes of zero-rated video streamed since launch of Binge On
5 GB per any SIM and month no longer a utopia – if price is right
Which operator is in the top when it comes to mobile data usage?
Which country charges the most for mobile data?
Find the answers to these and other important mobile data usage and monetisation questions in tefficient’s 12th public analysis on the topic. Continue reading 5 GB per any SIM and month no longer a utopia – if price is right
Wi-Fi – the last piece of the customer retention puzzle?
Why should an operator complement their customers’ experience of mobile data with Wi-Fi? To improve customer loyalty?
Wi-Fi is a positively loaded term for many users – which speaks for using it as a retention tool. But are there operators that successfully reduce churn – without using more on customer retention – by having Wi-Fi included in their mobile propositions? Continue reading Wi-Fi – the last piece of the customer retention puzzle?