Category Archives: References

Analysis, Benchmarks, Croatia, data monetisation, Denmark, fixed data usage, France, FTTx, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, References, Revenues and pricing, Spain

Evaluating fixed broadband and telephony value for money across 12 EU countries

Reference: Analysis, 2024

The Hellenic Telecommunications & Post Commission, EETT, functions as Greece’s national regulatory authority for telecommunications.

In response to EETT’s request, Tefficient has conducted an extensive benchmark analysis, focusing on value for money for fixed broadband and telephony services, spanning twelve EU countries: Croatia, Denmark, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, and Spain.

While the primary focus of the benchmark is on Greece, its insights provide valuable perspectives for the telecommunications industry in the remaining eleven countries.

Key conclusions for Greece include:

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Analysis, CAPEX, data monetisation, Denmark, Finland, FTTx, FWA, mobile data usage, Nordic, Norway, OPEX, References, Revenues and pricing, Sweden

Assessment of Norwegian mobile revenues and fixed broadband pricing in a Nordic context – 2024

Reference: Analysis, 2024

Norway’s Ministry of Digitalisation and Public Governance today published two analyses commissioned from Tefficient.

The conclusion is summarised (in Norwegian) in a press release from the Ministry.

Both analyses are very comprehensive and compare Norway to the three fellow Nordic countries Denmark, Sweden, and Finland. It means that they are highly interesting not just for the industry and policy makers in Norway, but in all four countries.

An example graph from the fixed analysis shows how the average monthly subscription fee compares between different plans with different maximum download throughput:

The average monthly subscription fee during the first 5 years of a fixed broadband contract, measured in purchasing power parity adjusted Norwegian kroner. Each dot represents an actual consumer offer. In total 6500 offers across 385 addresses were documented.
Continue reading Assessment of Norwegian mobile revenues and fixed broadband pricing in a Nordic context – 2024 →
Analysis, Belgium, Denmark, Finland, France, FTTx, Germany, Netherlands, Norway, References, Revenues and pricing, Sweden, UK

Benchmarking fibre pricing in Denmark with eight other European countries, 2024

Reference: Analysis, 2024

Fiberalliancen is a trade association representing companies that own, operate, and use fibre networks in Denmark. It is part of Green Power Denmark.

For the fourth time, following previous reports in 2021, 2022, and 2023, Tefficient has conducted an extensive fibre broadband pricing benchmark across nine European markets: Denmark, Sweden, Norway, Finland, Germany, the Netherlands, Belgium, the UK, and France.

Fiberalliancen's press release introducing Tefficient's fibre pricing benchmark of 2024

“Germany and the Netherlands have also experienced falling fiber prices, but Denmark has seen the biggest overall price drop over the four years.”

In a press release, Fiberalliancen introduces Tefficient’s latest analysis and makes it publicly available for download at the bottom of the page under ‘Læs hele analysen fra Tefficient‘. If you do not read Danish, don’t worry; the report is in English.

Continue reading Benchmarking fibre pricing in Denmark with eight other European countries, 2024 →
Analysis, Austria, Belgium, Benchmarks, Croatia, data monetisation, France, Germany, Greece, Ireland, Italy, Lithuania, mobile data usage, Netherlands, References, Revenues and pricing, Slovenia, Spain

Evaluating mobile service value for money across 12 EU countries

Reference: Analysis, 2024

The Hellenic Telecommunications & Post Commission, EETT, functions as Greece’s national regulatory authority for telecommunications.

In response to EETT’s request, Tefficient has conducted an extensive benchmark analysis, focusing on value for money, spanning twelve EU and Euro countries: Austria, Belgium, Croatia, France, Germany, Greece, Ireland, Italy, Lithuania, the Netherlands, Slovenia, and Spain.

A map showing the differences in the total mobile service revenue per GB across 12 EU countries as per Tefficient's evaluation for the Greek regulatory authority, EETT

While the primary focus of the benchmark is on Greece, its insights provide valuable perspectives for the telecommunications industry in the remaining eleven countries.

Key conclusions for Greece include:

  • Mobile Average Revenue Per User (ARPU) is approximately on par but with a notable increase
  • Mobile data usage is low but exhibits the most significant growth
  • Voice usage is the highest among the peer group but continues to see robust growth
  • The total mobile revenue per gigabyte of mobile data is high but demonstrates a marked decrease
  • Voice revenue per mobile voice minute aligns with the median and experiences median erosion
  • In terms of value for money, Greece ranks weaker in data offerings compared to most of its peers but stronger than most in voice services

Several selected example graphs are presented below.

Continue reading Evaluating mobile service value for money across 12 EU countries →
Analysis, Belgium, Denmark, Finland, France, FTTx, Germany, Inflation, Netherlands, Norway, References, Revenues and pricing, Sweden, UK

Benchmarking fibre pricing in Denmark with eight other European countries, 2023

Reference: Analysis, 2023

Fiberalliancen is a trade association for companies that own, operate and use fibre networks in Denmark. It is a part of Green Power Denmark.

For the third time (previously done in 2021 and in 2022), Tefficient has performed a comprehensive fibre broadband pricing benchmark covering nine European markets: Denmark, Sweden, Norway, Finland, Germany, the Netherlands, Belgium, the UK and France.

In a press release, Fiberalliancen introduces Tefficient’s analysis and makes it publicly available. Download it from the right ‘Dokumenter’ column. It’s in English.

The release concludes that:

  • Denmark has some of the lowest consumer prices for both new and existing fibre connections.
  • Danish consumer prices – both for new and existing connections – have overall fallen from 2022 to 2023. This is only seen in Denmark and the Netherlands.

Tefficient’s approach has been thorough and the results are presented in a set of graphs like below.

Example graph from the analysis showing the total 2-year fee for the new build fibre case. The red trend line highlights Denmark’s position.

Commissioned by Fiberalliancen.

CAPEX, data monetisation, Denmark, Finland, FTTx, FWA, mobile data usage, Nordic, Norway, OPEX, References, Sweden

Assessment of Norwegian mobile and fixed broadband pricing in a Nordic context – 2023

Reference: Analysis, 2023

Norway’s Ministry of Local Government and Regional Development last week published two analyses commissioned from Tefficient.

The conclusion is summarised (in Norwegian) in a press release from the Ministry.

Both analyses are quite comprehensive and compare Norway to the three fellow Nordic countries Denmark, Sweden and Finland. It means that they are highly interesting not just for the industry and policy makers in Norway, but in all four countries.

An example graph from the fixed analysis:

Since the Ministry has made both analyses available for public download, you can access them directly and for free from here:

Continue reading Assessment of Norwegian mobile and fixed broadband pricing in a Nordic context – 2023 →
Benchmarks, Denmark, Finland, Nordic, Norway, References, Sweden

Nordic operator benchmark 2023: A decade of excellence

Reference: Benchmarks, 2023

In its tenth year, our comprehensive business benchmark raised the standard with an extensive range of 964 key performance indicators (KPIs). Covering crucial areas such as revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality, and innovation & growth, this benchmark caters to 53 functions across mobile, fixed, and integrated operators.

Exclusively sourced from leading Swedish, Finnish, Norwegian, and Danish operators, the peer group data is of the highest quality. To honor pre-agreed confidentiality requirements, participating operators remain anonymous, safeguarding the privacy of their data.

Tefficient’s benchmark has earned the reputation of being the industry’s best-kept secret. However, its outstanding value has enticed a couple of new participants this year, joining the returning operators who actively rely on the benchmark to drive continuous improvement.

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5G, Analysis, Cloud gaming, data monetisation, Go-to-market, References, Value added services

Interviewing operators on sentiments towards current and future mobile data monetisation and service bundling

Reference: Analysis, 2023

Tefficient conducted a series of one-to-one interviews with operator executives from various global markets to gain insights into their perspectives on mobile data monetisation and service bundling models, with a focus on current and future trends.

The interviews delved into topics such as the sufficiency of current bucket and unlimited tiered mobile data propositions, the pricing of 5G, the success of speed tiering, and how content bundling can help operators. Experiences from hard bundling, soft bundling (with choice), add-on sales and content aggregation were discussed. Additionally, the interviews explored how operators can design their propositions in a QoE and slicing future where tiering is not limited to volume, speed, and content.

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Analysis, Cyber security, Go-to-market, References, Value added services

Making sense of operators’ cyber security offerings in 14 countries

Reference: Analysis, 2023

With the growing reliance on internet connectivity, telecom operators have an important role to play in protecting their customers from cyber threats such as fraud and malware. However, as internet usage can also expose users to risks such as the spread of malicious content, identity hijacking, and online slander, it is crucial for telecom operators to provide comprehensive cyber security services and solutions.

The service portfolio and the methods for offering these services can vary greatly between operators. Some are better than others in packaging and upselling cyber security.

Example from AT&T

To gain a comprehensive understanding of the cyber security offerings in 14 different markets, Tefficient conducted a thorough analysis of all of the cyber security offerings from all telecom operators in those markets. The analysis categorised the offerings according to:

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Benchmarks, Denmark, Finland, Nordic, Norway, References, Sweden

Nordic operator benchmark 2022

Reference: Benchmarks, 2022

For the ninth year: Comprehensive business benchmark with 895 KPIs covering revenue, OPEX, CAPEX, headcount productivity, subscriptions & channels, performance, load, quality and innovation & growth – for 53 functions of mobile, fixed and integrated operators.

Peer group data exclusively from Swedish, Finnish, Norwegian and Danish operators. Due to pre-agreed confidentiality requirements, participating operators are anonymous (and of course their data).

The results demonstrate the value of a region-specific benchmark approach: Nordic operators have global leadership in a wide array of business aspects and a global benchmark would therefore leave them without guidance on how to improve further. In contrast, participating operators now have a great tool to improve their local competitiveness even further.

As every year, the Nordic operator benchmark will be enhanced further based on input from participants. It will run again in January 2023. Read more about the benchmark here.